EMR Platform
MySpaLive
A healthcare-focused platform that supports bookings, onboarding, billing flows, and operational workflows for spa and wellness teams.
Context
MySpaLive is an EMR-oriented platform where patient booking, provider onboarding, billing, and internal operations all need to stay aligned. The challenge was not just adding features, but making the workflows dependable enough for day-to-day use by busy operational teams.
100+
weekly bookings
1,000+
rows mapped through bulk import
40%
less manual onboarding
Stack
Case Study Overview
Worked across product workflows where data accuracy and operator efficiency mattered.
Improved onboarding through bulk import and mapping flows that reduced repetitive setup work.
Connected customer-facing booking flows with internal operations and payment handling.
What I Built
Patient Booking & Communication
Built appointment scheduling flows supporting 100+ weekly bookings while preventing overlap errors, and integrated QUO calling to support remote consultations and smoother patient communication.
Payment Processing
Integrated Stripe billing flows for subscription handling across the platform, making payment collection more reliable while fitting into the larger EMR workflow.
Bulk Data Import & Mapping
Designed a bulk import tool that mapped 1,000+ rows with high accuracy, cutting manual onboarding work by 40% and making account setup more scalable for operations teams.
Provider Onboarding Systems
Architected onboarding workflows that automatically triggered downstream registrations and referral-related steps, reducing administrative coordination during provider setup.
Complex UI & Role-Based Logic
Implemented dynamic forms, validation-heavy user flows, and role-based access patterns to support multi-tenant usage without compromising usability.
Outcomes
Improved booking reliability for a live operational workflow.
Reduced repetitive onboarding effort through automation and bulk tooling.
Connected billing, communication, and administrative workflows into a more cohesive product experience.
Why This Matters
This project shows end-to-end product engineering across scheduling, payments, onboarding, and data operations in a workflow-heavy environment where reliability matters as much as feature velocity.